Welcome to Vangurl’s shipping policy. We are dedicated to providing efficient and reliable shipping services to our customers worldwide. This policy outlines our shipping processes, costs, and delivery expectations to ensure a smooth experience.
Shipping Rates
Our shipping rates are designed to be simple and affordable:
- Standard Shipping: $5.99 per order.
Order Processing Time
We understand the importance of timely delivery. Therefore, we aim to process all orders within 1-2 business days. Once your order is processed, it will be dispatched from our warehouse in Guangzhou, China.
Estimated Delivery Times
We strive to deliver your orders within the following estimated timeframes:
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
Please note these are estimated delivery times and may vary due to external factors beyond our control.
Shipping Origin
All products are shipped from our state-of-the-art warehouse in Guangzhou, China. We ensure that every order is carefully packed to ensure safe and secure transit.
Partner Logistics Providers
We have partnered with leading logistics providers to ensure that your orders are delivered promptly and securely. Our logistics partners include:
- FedEx
- DHL
- EMS
- USPS
- Other Reliable Logistics Providers
These partnerships allow us to offer dependable shipping services globally.
Unforeseen Delays
While we strive for timely delivery, unforeseen circumstances such as weather disruptions, customs delays, or other force majeure events may impact shipping times. In the event of such delays, we will notify you via email as soon as possible. We share your desire for prompt delivery and will do everything we can to minimize any delays.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. This tracking number allows you to monitor the status of your shipment in real-time, giving you peace of mind.
Taxes and Duties
Please be aware that any applicable taxes and duties are the responsibility of the buyer and are not included in the item price or shipping cost.
Shipping Insurance
For added security, we offer optional shipping insurance to protect your order against loss or damage during transit. This insurance can be added at checkout for a nominal fee.
Delivery Instructions
If you have specific delivery instructions or require special handling for your order, please provide these details when placing your order. We will do our best to accommodate your requests.
Split Shipments
In some cases, your order may be shipped in multiple packages to ensure faster delivery. Each package will have its own tracking number, which will be provided to you.
Customer Service
Our customer service team is available to assist you with any shipping-related inquiries. If you have any questions or concerns, please do not hesitate to contact us at [email protected].
Commitment to Excellence
At Vangurl, we are committed to providing an exceptional shopping experience. From the moment you place your order to the time it arrives at your doorstep, we strive to meet and exceed your expectations. Your satisfaction is our priority, and we welcome any feedback or suggestions to help us improve our services.
Thank you for choosing Vangurl. We appreciate your trust in us and look forward to serving you.